1. Information We Collect
We collect information you provide directly to us, such as:
- Name and email address when you sign up for our newsletters or automation workflows
- Business information when you request consultations or demos
- Communication preferences and interaction data
2. Nimbus Marlowe Platform Data
If you use the Nimbus Marlowe platform, we also process: (a) account information — your name, email, role, and firm details; (b) client and case data that your firm uploads or creates in the platform ("Client Data") — your firm owns this data, and we process it solely to provide the platform services as described in our Terms of Service; (c) payment information, which is processed and stored exclusively by our payment processor (Stripe) and never stored on our servers; and (d) usage and audit log data for security and support. We never use Client Data to train AI or machine learning models. Client Data is encrypted in transit and at rest, isolated per firm, and processed by a limited set of service providers under confidentiality and data protection obligations — a current list of subprocessor categories appears in our Terms of Service, and identities are available under an executed Data Processing Agreement. Data retention and deletion upon termination are governed by the Terms of Service. For privacy requests relating to platform data, contact [email protected].
3. Google User Data
Nimbus Marlowe allows users to connect a Google account to enable calendar features. This section describes exactly what we access and why.
What we access. With your permission, Nimbus Marlowe requests the following Google API scopes:
- .../auth/userinfo.email — identifies which Google account is connected.
- .../auth/calendar — lists your calendars so you can choose which to sync, and reads availability for scheduling.
- .../auth/calendar.events — creates, updates and deletes the appointments you manage through Nimbus Marlowe, and reads events so your schedule is visible in-app and double-booking is prevented.
How we use it. Google Calendar data and your Google account email address are used solely to provide calendar synchronization and scheduling features within Nimbus Marlowe.
How long we keep it. Google Calendar data is retained only while your Google account is connected, and is deleted within 30 days of disconnection or account closure.
What we never do. We do not sell Google user data. We do not use it for advertising. We do not use it to develop, improve, or train generalized artificial intelligence or machine learning models. We do not transfer it to third parties except as necessary to provide these features, to comply with applicable law, or in connection with a merger or acquisition with notice to you.
How to revoke access. You can disconnect your Google account at any time from Settings → Integrations within the product, which revokes our access. You can also revoke access from your Google Account permissions page at https://myaccount.google.com/permissions.
Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
4. How We Use Your Information
We use the information we collect to:
- Send you automation workflows and business tips you've requested
- Provide customer support and respond to your inquiries
- Improve our services and develop new features
- Send periodic newsletters and updates (you can unsubscribe anytime)
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
6. SMS / Text Messaging
Some of our products, including Nimbus Marlowe, allow end users to receive text messages — for example, when a caller to a law firm's intake line requests a scheduling or intake form link by text.
Consent
End users opt in to receive text messages by requesting them, such as by asking for a link during a phone call to a participating firm's intake line or by texting the firm's number. Messages are sent in response to the end user's request.
No third-party sharing
Mobile phone numbers and SMS opt-in/consent data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency
Message frequency varies based on your requests and interactions.
Fees
Message and data rates may apply. Check with your mobile carrier for details.
Opting out
You can opt out of text messages at any time by replying STOP to any message. Reply HELP for help. After you opt out, you will receive one final message confirming your opt-out.
7. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
8. Your Rights
You have the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your information
- Unsubscribe from our communications at any time
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
General inquiries: [email protected]
Privacy requests: [email protected]
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
July 7, 2026: Added Section 6 (SMS / Text Messaging) and updated the effective date.