Your Injury Firm Doesn't Need More Staff. It Needs an Ops Layer.
Flat per-unit pricing. Every draft reviewed by your attorneys. The CRM is free.
Personal-injury firms lose cases to missed calls and stalled demand letters. An AI operations layer fixes both, with your attorneys reviewing every draft before it goes anywhere.
Nimbus Marlowe is the AI operations layer for personal-injury law firms. It sits in front of the practice-management system you already use instead of replacing it, and it handles the operational work of a plaintiff practice: intake, contract review, demand letter drafting, case preparation, and collections follow-up. Every output is a draft a licensed attorney reviews and adopts. Pricing is flat, published, and per completed unit of work. It is never a percentage of any recovery. And the CRM is free.
Where a contingency practice actually loses money
You don't bill hours. You sign cases and move them. Which means the leaks in a PI firm aren't timekeeping problems. They're operational ones.
- •The 9pm call. A car-accident lead calls after hours. Nobody picks up. By morning they've signed with the firm that did. On contingency, that missed call wasn't an inconvenience. It was the whole fee.
- •Intake staffing you can't justify. A part-time intake specialist runs $3,000 to $4,000 a month, works business hours, and still can't answer two calls at once.
- •The half-drafted demand letter. Nothing in a PI case moves until the demand goes out. Every week it sits in a drafts folder is a week the case and the client wait.
- •Collections follow-up that slips. Post-resolution follow-up is nobody's favorite job, so it quietly doesn't happen.
What does an AI operations layer actually do?
Nimbus Marlowe staffs those gaps with agents, and each one is a role, not a feature:
- •The intake coordinator answers every call, 24/7, by voice. It qualifies the lead, captures the facts, and books the consult. Including the 9pm one.
- •The demand letter drafter turns the file into a complete demand letter draft, ready for attorney review instead of starting from a blank page.
- •The contract analyst reviews agreements and flags the terms that matter.
- •Case preparation assembles what your team needs to move the matter forward.
- •Collections follow-up keeps post-resolution outreach running without anyone having to remember it.
Here's the part that matters most: none of this is autonomous lawyering. Every output is a draft that a licensed attorney reviews and adopts. The supervision chain isn't fine print we bury at the bottom of the page. It's the design. Your name goes on the work, so nothing ships until you've looked at it.
Nothing goes out under your name that you didn't review. That's not a disclaimer. That's the product.
How much does it cost?
This is where Nimbus Marlowe breaks from legal-tech convention: flat, published, per-unit pricing. No seats. No opaque "book a demo for a quote."
- •The CRM is free. $0, never invoiced. Contacts, matters, documents, and a client portal. "Start free" is literally true.
- •Pay-as-you-go. Flat published rates per completed unit of work, no minimum: a qualified intake is about $18, a contract review is $65, a demand letter draft is $170. Case prep and collections follow-up are per-unit too.
- •Committed. Discounted per-unit rates with a $500/month minimum. That's a floor, not a prepaid balance. If usage falls short, it shows up as a simple true-up line item. Nothing prepaid, nothing expires.
- •One-time $49 SMS setup and $5/month for a dedicated number where applicable.
Compare that to the $3,000 to $4,000 a month for part-time intake help alone, and you're paying only for work that actually got completed, with the CRM costing nothing at all.
Why flat pricing matters on contingency
Your fee is a percentage of the recovery. Your vendors' fees should never be. Nimbus Marlowe's rates are flat, published, and identical regardless of how a case resolves. No percentage of any recovery, settlement, or judgment, ever. For a contingency firm, that's the line between a vendor and someone with a hand in your fee. And Nimbus never holds, transmits, or takes custody of client funds.
Do I have to replace my practice-management system?
No. Nimbus Marlowe sits in front of whatever you run today. It's an operations layer, not another all-in-one platform demanding a migration. Point vendors will sell you one document type at opaque pricing; Nimbus covers intake through collections in one layer, at rates you can read before you sign up.
Frequently asked questions
Does the AI give legal advice?
No. The agents handle operations: answering calls, drafting documents, following up. They don't assess claim merits, determine conflicts, or compute deadlines. Attorneys practice law and review every output before it's adopted.
Does Nimbus Marlowe take a percentage of settlements?
Never. Every rate is flat, published, and identical regardless of outcome. No fee is ever tied to a recovery, settlement, or judgment.
What does the CRM cost?
Nothing. It's $0 and never invoiced. Contacts, matters, documents, and a client portal are free, whether or not you ever use a paid unit of work.
What happens if I don't use it much one month?
On pay-as-you-go, you simply pay for the units completed. There's no minimum. On the Committed plan, the $500 monthly minimum is a floor realized as a true-up line item; nothing is prepaid and nothing expires.
Nimbus Marlowe is built for solo and small plaintiff firms that are tired of losing signed cases to missed calls and stalled paperwork. The CRM is free, so sign up now costs nothing, or book a call and watch the intake coordinator handle a live call.
Put your firm's operations on autopilot. Reviewed by you.
Nimbus Marlowe is the AI operations layer for personal-injury firms. The CRM is free, pricing is flat and per-unit, and every output is a draft your attorneys review and adopt.